Returns & Exchanges

At 7ART CONCEPT STORE, we want you to be completely satisfied with your fashion finds, which is why we offer a 14-day return window for all unworn items with original tags attached. Our curated collection is designed for quality, but we are here to assist if a piece doesn't perfectly fit your aesthetic.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact and untampered.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your confirmation email and drop off the parcel at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.